Ordering Information - You can place an order online 24 hours a day, 7 days a week, 365 days a year. Ordering through our website is safe, easy, and fast. You can review your order at any time.
Payment Options -
Credit Cards - We accept American Express, Discover, MasterCard and Visa.
The total dollar amount of your order is allocated at the time your card is approved. If the amount charged exceeds your credit limit, your order will be automatically canceled. Debit Card payment is deducted from your account at the time your card is approved. A receipt is e-mailed to you when your card is approved and is included with each order.
Personal Checks, Cashier's Checks, and Money Orders - Please print your shopping cart and send it with your payment to:Carmel Decor
Attn: Customer Service
PO Box 570072
Los Angeles, CA 91357
Be sure to include a daytime phone number and email address (if you have one) so that we can contact you with any questions we might have.
Please note: To protect against fraud, any orders paid for with a personal check, money order, or cashier’s check will remain on hold for a number of days to allow for the check to clear. Orders placed with credit cards will be processed immediately.
Gift Certificates - We accept Carmel Decor Gift Certificates.
Order Confirmation - After your order is completed, you will receive an email receipt! Please review the order contact us if there are any corrections so we can make the necessary changes. If you do not receive an email confirming you order from us within 24 hours of placing your order, you may easily and conveniently print a receipt for the order through the My Account link.
Sales Tax - We do not charge sales tax with the exception of orders shipping to California. Carmel Decor is not responsible for individual states sales tax reporting laws pertaining to online purchases, so we encourage you to check your state's regulations before you shop.
Using Promotional Codes When you join our email list, you will become eligible for the various discounts and promotions we offer periodically on select items. Should you receive a promotion code from us via email, be sure to enter it during checkout in order to apply the discount that is being offered. Please contact us if you have any questions or need assistance with this feature. (Please note, many promotional codes and coupons are limited to one per purchase.